Shipping Policy

Delivery Timeline

• Orders are generally processed and dispatched within 48 hours of being placed
• Once dispatched, orders are typically delivered within 7–14 business days across India
• Delivery timelines may vary depending on the destination, courier serviceability, weather, regional conditions, and other circumstances affecting the courier network
• You will receive your tracking details via email and WhatsApp once your order has been dispatched

Delivery timelines are calculated in business days and may vary by destination and courier serviceability.

Shipping Charges

• Delivery across India · Free
• No minimum order value
• No additional shipping charges for standard domestic delivery

Order Tracking

Once your order has been dispatched, you'll receive your tracking details via email and WhatsApp.

You can use the tracking link provided to follow your shipment. You may also track your order through the Track Order page on ryaaroe.com using your order details.

Tracking information may take some time to become active after dispatch while the courier processes the shipment.

Delivery Address

Please make sure your delivery address, PIN code, phone number, and other contact details are complete and accurate when placing your order.

RYAAROE is not responsible for delays, failed deliveries, or returned shipments resulting from incorrect or incomplete information provided by the customer.

If you need to change your delivery address after placing an order, please contact us at hello@ryaaroe.com as soon as possible. We will do our best to accommodate the change, but cannot guarantee that an address can be changed once an order has entered processing or been dispatched.

Delayed Deliveries

We work with courier partners to deliver orders within the estimated delivery timeline. Occasionally, a shipment may take longer because of circumstances outside our control, including:

• Adverse weather conditions such as heavy rainfall, flooding, or cyclones
• Natural calamities or regional disruptions
• Public holidays and peak-period courier congestion
• Remote or difficult-to-service locations
• Operational disruptions within the courier network
• Unforeseen logistical delays or transit issues

If your order is delayed, please refer to the latest tracking update first. If the shipment remains delayed beyond the estimated delivery timeline, contact us at hello@ryaaroe.com with your order number and tracking details, and we'll help you follow it up with the courier partner.

Undelivered, Lost & Damaged Shipments

Marked As Delivered but Not Received

If your tracking status shows that your order has been delivered but you have not received it, please contact us at hello@ryaaroe.com within 48 hours of the delivery update.

We will coordinate with the courier partner to investigate the delivery and assist you with the next steps.

Shipment Delayed or Appears Stuck

If your shipment has not received a tracking update for an extended period or appears to be stuck in transit, please contact us at hello@ryaaroe.com with your order number and tracking details.

We will follow up with the courier partner and assist you with the next steps.

Shipment Lost in Transit

If the courier confirms that a shipment has been lost in transit, RYAAROE will work with you to resolve the issue through an appropriate replacement or refund, as applicable.

Damaged Package

If your package arrives visibly damaged or tampered with, please refuse delivery where reasonably possible and contact us promptly.

If you have already accepted the package, you may still contact us and raise a damage claim. Please refer to our Return & Exchange Policy for the applicable process and requirements.

Delivery Attempts & Returned Shipments

Our courier partners may make multiple delivery attempts before returning an undelivered shipment to RYAAROE.

If a shipment is returned to us because it could not be delivered, we'll work with you to arrange re-dispatch.

Where the return was caused by incorrect or incomplete information or circumstances attributable to the customer, applicable re-dispatch charges may apply and will be communicated before the order is shipped again.

International Orders

We currently accept international shipping enquiries on request.

If you are outside India and would like to place an order, please contact us at hello@ryaaroe.com before placing your order.

International shipping charges, delivery timelines, duties, taxes, customs charges, and any other applicable fees will depend on the destination and shipping method and will be communicated before the order is confirmed.

International duties, taxes, and customs charges, where applicable, are the responsibility of the customer.

Need Help?

For any shipping-related questions or concerns, please contact:

hello@ryaaroe.com

Please include your order number when contacting us so we can assist you faster.